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Please call 48 hours before you dig.
(800) 362-2764 or 811 |
IMPORTANT NOTICE: Due to the Coronavirus pandemic, Northeast Ohio Natural Gas has temporarily closed its office and service center locations
to walk-in customers until further notice. Please utilize our payment drop boxes at our locations. All services are available by telephone.
For customer service please call 800-237-2099 or 740-862-3300.
**Starting December 1st, our new call center hours will be from 8:00am - 4:00pm ET.**
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BETTER PRICE. BETTER SERVICE. BETTER PRODUCT. - NORTHEAST OHIO NATURAL GAS
Northeast Ohio Natural Gas (NEO) is a regulated public utility that provides safe, reliable, and affordable natural gas service to more than 32,000 customers in 30 Ohio counties,
primarily in the northeast section of the state. Natural Gas is a compelling value for homeowners and businesses in the Company's service territory.
The environmental-friendly fuel is produced domestically and abundant supplies make it the most popular choice of Americans for heating their homes and fueling their businesses.
In addition, NEO's dependable gas delivery and LIVE CUSTOMER SERVICE have set us apart.
Our customers know we deliver the service we promise at a price lower than the competition.
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7:30am-4pm M-F: (800) 237-2099 | 24-hour emergency: (800) 451-9465 
